User Data Protection

Privacy Policy AFI33 –
Your Data Is Safe With Us

Your privacy is our priority. This page provides a complete and transparent explanation of how afi33 collects, uses, stores, and protects the personal data of every member — from the moment you first register through every transaction you make.

Last updated: January 1, 2026
Language: Indonesia
Our Commitment

Six Pillars afi33 Privacy Protection

256-bit SSL Encryption

All data transmitted between your browser and afi33 servers is encrypted using SSL 256-bit protocol — the same standard used by leading international banks.

Secure Data Storage

Members' personal data is stored on servers protected both physically and digitally with restricted access. No data is stored on third-party devices without authorization.

Not Sold to Third Parties

AFI33 never sells, rents, or trades members' personal data to any third party for commercial purposes under any circumstances.

Full Rights Over Your Own Data

Every member has the right to access, update, download, or request deletion of their personal data at any time via account settings or by contacting the support team.

Identity Verification (KYC) Protected

KYC documents you submit are processed within an encrypted system and accessed only by authorized internal verification staff. Documents are not retained beyond verification requirements.

Full Control Over Notifications

You can manage your communication preferences — including promotional emails and platform notifications — directly from your account settings without needing to contact CS first.

Important note: By using AFI33's services, you consent to the data collection and usage practices described in this policy. Please read the entire document before registering or continuing to use the platform.

1

About This Privacy Policy

This Privacy Policy explains how afi33 — as the operator of an online entertainment platform in afi33.net – collect, store, process, and protect the personal data of users who access or use our services.

This document applies to all activities conducted on the AFI33 platform, including registration, use of game features, financial transactions, interactions with customer support, and use of other account features.

AFI33 is committed to handling your personal data responsibly, transparently, and in accordance with applicable best practices in data protection. We do not use your personal data for any purposes you have not consented to.


2

Personal Data We Collect

AFI33 collects various types of data from users for platform operational purposes. Below is a summary of the data types collected and their respective purposes:

Data Type Example Collected When
Identity Data Full name, date of birth, national ID number Registration & KYC
Contact Data Phone number, email address Registration
Financial Data Bank name, account number, transaction history Deposit & Withdrawal
Technical Data IP address, device type, browser, operating system Every Visit
Activity Data Game history, session duration, game preferences While Playing
Communication Data Live chat conversation history, support tickets CS Interactions

AFI33 only collects data that is strictly necessary to operate our services. We do not request excessive or operationally irrelevant information.


3

How We Use Your Data

The data we collect is used for the following purposes:

  • Account Operations – Create and manage your account, verify your identity, and ensure login security.
  • Transaction Processing – Process deposits, handle withdrawal of winnings, and maintain accurate transaction records.
  • Gaming Services – Provide access to all game categories, store betting history, and ensure game results are recorded accurately.
  • Customer Service – Respond to inquiries, handle complaints, and provide technical assistance effectively.
  • Security & Fraud Prevention – Detect suspicious activity, prevent account abuse, and protect the entire platform ecosystem.
  • Legal Compliance – Meet regulatory obligations including anti-money laundering (AML) reporting and identity verification as required by applicable regulations.
  • Promotional Communications – Send information about promotions, bonuses, and new offers (only if you have given your consent).
  • Service Improvement – Analyze usage patterns to improve the platform's interface, performance, and features.

AFI33 does not use your personal data for automated profiling that produces legal decisions or decisions with significant impact without human intervention.


4

Legal Basis for Data Processing

AFI33 processes personal data on the basis of one or more of the following legal grounds:

  • Contract Performance – Processing is necessary to deliver the services you have requested, including account management and transaction processing.
  • Consent – For marketing communications and non-essential cookies, we only process data after obtaining your explicit consent.
  • Legitimate Interests – For platform security, fraud prevention, and service improvement purposes that do not override your privacy rights.
  • Legal Obligation – To fulfill applicable legal obligations, including KYC requirements and reporting mandated by the relevant authorities.

5

Data Sharing with Third Parties

AFI33 does not sell, rent, or trade your personal data to third parties for commercial purposes. However, in operating the platform, we may share data with selected parties under the following limited conditions:

  • Payment providers – Transaction data required to process deposits and withdrawals is forwarded to our payment service providers, limited to the information needed to complete the transaction.
  • Game providers – The minimum information required to authenticate your access to games from the relevant provider is forwarded in encrypted form.
  • Legal Authority – afi33 will disclose data to the relevant authorities if required by a legal order or applicable regulation.
  • Technical Service Providers – Our server infrastructure, analytics services, and cybersecurity providers may have limited access to data for technical purposes, and are bound by strict confidentiality agreements.

All third-party partners working with afi33 are contractually bound to maintain data confidentiality and use it only for agreed purposes.


6

Data Security & Infrastructure

AFI33 employs comprehensive technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or accidental destruction.

  • 256-bit SSL/TLS Encryption for all data communications between the browser and server.
  • Data encryption at rest for sensitive data such as financial information and KYC documents.
  • Role-based access control (RBAC) – only authorized personnel may access specific data in accordance with their job function.
  • 24/7 Security Monitoring with an intrusion detection system that monitors suspicious activity in real-time.
  • Regular security audits conducted by both internal teams and independent third parties.
  • Encrypted Data Backups stored across redundant locations to ensure service continuity.

While no security system is 100% perfect, afi33 continuously invests in the latest security technologies and procedures to minimize the risk of data breaches.


7

Data Storage and Retention

AFI33 retains your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable legal obligations.

  • Active account data – Retained for as long as your account remains active and for a defined period thereafter in accordance with legal obligations.
  • Transaction history – Retained for a minimum of 5 years in accordance with anti-money laundering regulations and financial reporting requirements.
  • KYC Documents – Retained for as long as needed for verification and regulatory compliance purposes, then securely deleted.
  • Communication Logs – Customer support interaction history is retained for 2 years for service improvement and dispute resolution purposes.
  • Technical data – Server logs and activity data are retained for 90 days for security and technical troubleshooting purposes.

Once the retention period ends, data is securely deleted using methods that ensure it cannot be recovered.


8

Cookies and Tracking Technologies

AFI33 uses cookies and similar technologies to enhance your platform experience. Cookies are small files stored in your browser or device when you visit our platform.

Types of cookies we use:

  • Essential cookies – Required for core platform functions such as keeping your login session active and ensuring transaction security. These cookies cannot be disabled.
  • Functional cookies – Store your preferences such as display language and account settings for a more personalized experience.
  • Analytics cookies – Helps us understand how the platform is used so we can continuously improve performance and user experience. Data collected is anonymous and aggregated.
  • Security cookies – Used to detect suspicious activity and prevent unauthorized access to accounts.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will significantly affect the platform's core functionality.


9

Your Rights Over Personal Data

As an afi33 member, you have the following rights regarding your personal data:

Right of Access

You have the right to know what personal data we hold about you and to request a full copy at any time.

Right to Rectification

If the data we hold is inaccurate or incomplete, you have the right to request a correction directly from your account settings.

Right to Erasure

You have the right to request deletion of your personal data, subject to any applicable legal retention obligations.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

You have the right to object to data processing for direct marketing purposes — and we are required to stop upon receiving your request.

Right to Restriction

Under certain conditions, you have the right to request a restriction on data processing while a request or dispute is being resolved.

To exercise any of the above rights, contact the afi33 support team via live chat or submit a request to our support email. We will respond within a maximum of 30 business days.


10

Minor's Privacy

Afi33 services are strictly intended for individuals aged 18 and above. afi33 does not knowingly collect or process personal data from minors.

If we discover that personal data of an individual under 18 has been collected without adequate age verification, we will promptly delete that data and close the account in question. If you are a parent or guardian and become aware that a minor has registered an account at afi33, please contact our support team immediately.


11

Privacy Policy Updates

AFI33 reserves the right to update this Privacy Policy at any time in response to changes in service operations, technology used, or applicable legal requirements. Any material changes will be communicated to members via platform notifications or registered email.

The latest version is always available on this page with the update date shown at the top. By continuing to use afi33 services after changes are published, you are deemed to have accepted the latest version of this policy.

For other related policies, you can read Terms and Conditions and the Responsible Gaming ours.


12

Contact Us About Data Privacy

If you have any questions, concerns, or requests regarding how afi33 handles your personal data, we strongly encourage you to reach out to us. Our team is ready to address every question clearly and without unnecessary red tape.

Privacy email: [email protected] – for all inquiries and requests related to personal data.

Live chat is available 24/7 through the afi33 platform after logging into your account — for inquiries that require faster handling.

Common questions can also be answered on the FAQ covering topics related to account security and data protection.

FAQ

Frequently Asked Questions about afi33 Privacy

No. afi33 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Data is only shared with a limited number of operational partners (such as payment providers) who are bound by strict confidentiality agreements, and only to the extent necessary to process the transaction you requested.

You can submit a data deletion request by contacting the afi33 support team via live chat or by emailing [email protected]. Please note that certain financial data may be retained in accordance with legal obligations for the period required by regulation before it can be fully deleted. Our team will explain the process in detail upon receiving your request.

Yes. KYC documents you submit are processed within an encrypted system and can only be accessed by authorized internal verification staff with role-based access control (RBAC). Documents are not shared with external parties and are retained only as long as necessary for verification and regulatory compliance purposes. Once the required retention period ends, documents are securely deleted.

You can manage your communication preferences — including promotional emails and platform notifications — directly from the afi33 account settings page after logging in. No extra steps needed: simply adjust your preferences and save. Changes take effect immediately. Please note that important transactional emails (such as deposit confirmations and account security alerts) cannot be disabled, as they are essential to your account's security.
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Your Data Is Protected. Start Playing with Peace of Mind.

AFI33 earns your trust not just through words, but through real security systems that protect your data and funds at all times. Register now and experience the difference.

SSL 256-bit Data Not Sold Full Control Is Yours

By registering, you agree to Terms and Conditions and the afi33 Privacy Policy. For users aged 18 and above only.

Bahasa Indonesia